1. Mandatory Display Standards (For Vendors)

A. Product Title and Description

1. Accuracy: Titles must accurately reflect the product. Misleading keywords are prohibited.
2. Completeness: Include dimensions, materials, and technical specifications.
3. Condition: State if New, Used, or Refurbished with defect details.
4. Language: All content must be in clear, professional English.

B. Product Imagery

1. Clarity: High-resolution, clear, and well-lit images required.
2. Minimum: At least 3 images from different angles.
3. Authenticity: Must represent actual item. No counterfeit photos.
4. No Overlays: No watermarks or promotional text.

C. Pricing and Inventory

1. Final Price: Display price must include all taxes. No hidden fees.
2. Availability: Maintain accurate inventory. Do not list unavailable items.

2. Mandatory Policy Display (Before Payment)

A. General Policies

• Terms of Service link
• Privacy Policy link

B. Transaction-Specific Information

• Complete cost breakdown (Item + Shipping + Taxes = Total)
• Delivery estimates (e.g., 3-5 Business Days)
• Logistics partner identification

C. Return & Warranty Transparency

1. Return Window: 48 hours from delivery for eligible items
2. Return Conditions: Must be unused, in original packaging
3. Vendor Warranty: Any additional warranty offered

3. Policy Enforcement

A. Listing Quality Review

ETK Mall's Content Team may review, suspend, or remove any listing that violates these standards.

B. Consequences of Non-Compliance